Quality Policy

Vision

To be the place of choice for any and all financial advice.

Mission

To provide independent, specialist advice for all financial matters ensuring customers are well informed to choose the right products & services to meet their needs and circumstances.

Our commitment to our clients

We will:

  • Add value by always putting the customer’s needs at the forefront of any request, enquiry or suggestion
  • Be knowledgeable, innovative and ethical in our approach
  • Listen to customer’s feedback
  • Review, evaluate and improve our services on an ongoing basis
  • Look after customer’s data in a secure and law abiding manner
  • Invest in our own people and continually develop them to ensure we can always uphold our client commitments

Quality statement

This quality policy is a commitment from the directors at SN Financial Services Limited.  It is reviewed at least every six months as part of our approach to quality management and continual improvement.